Ethics Hotlines

Ethics hotlines are a great tool to utilize in keeping your code of ethics in line and enforced. For a company looking to stay on top of more than their bottom line, ethics is a very important subject. Companies and organizations must adopt and implement a moral code, insisting that all employees and executives adhere to the code and enforcing this as well.

There are independent companies who offer ethics hotlines, you could use their services, as they will have professional staff who know their stuff, or you could start your own in-house hotline by hiring a knowledgeable consultant or two to work on staff.

Ethics hotlines handle all kinds of matters. They can help you to write up workplace policies and answer yours or an employees questions about ethical practices. They can also provide an anonymous way for those within the company to report a breach of ethics without fear of recourse.

Ethics hotlines should be available 24 hours a day, 7 days a week, every single day of the year. Multiple methods must be utilized: e-mail, telephone (toll-free), internet, fax and even standard mail. They can handle everything from accounting issues to theft to breach of confidentiality to misconduct, suggestions and more. Callers can remain anonymous.

It is good in a multi-cultural workplace to offer a multi-lingual service. An ethics hotline can provide incident reporting, follow-up, case management, and guidance.

Whether your company is large or small, if ethics is an important concern for you, an ethics hotline can be a golden key to your company’s success. An ethical company is one who follows through on their promises, never taking advantage of clients and always leaving a good taste in the customer’s mouth.

This will retain that customer and earn you even more through the word of mouth reputation.

Happy customers = happy profitable businesses = happy employees… and happy employees are the most likely to always adhere to a code of ethics.

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